Privacy Policy
Mobile Auto Locksmith Hamilton respects your privacy and handles personal information in accordance with the New Zealand Privacy Act 2020.
Information we collect
We collect only what we need to deliver a locksmith service: your name, phone number, email address, vehicle details and the location of the job. Where the law requires it, we also record proof of ownership before carrying out key or lock work.
How we use it
Your details are used to quote, schedule and complete work, to invoice you, and to follow up if there is a problem with the job. We do not sell or rent personal information to third parties.
Storage and retention
Job records are kept securely for as long as needed for warranty, tax and legal obligations, then deleted or destroyed.
Your rights
You may request access to, or correction of, the personal information we hold about you at any time by emailing remotemaster88@gmail.com or calling +64 21 0239 9777.
Website data
This website uses analytics and advertising measurement tools, described below, and embedded Google Maps content. Those services may set their own cookies; you can block cookies in your browser settings without losing access to our contact details.
Analytics and advertising measurement
We use Google Analytics to understand how visitors use our site. It collects usage data such as pages viewed and approximate location, but does not identify individuals. You can opt out using Google's browser add-on.
We use Microsoft Clarity, which provides heatmaps and session recordings, to see where visitors tap and scroll so we can fix confusing pages. Clarity may set cookies and records how a visit moves around a page. Read more in Microsoft's privacy statement.
We use Google Ads conversion measurement to see whether our advertising leads to phone calls, WhatsApp messages and enquiries. When someone taps the call or WhatsApp button, or sends an enquiry, we record that the action happened and which page it was on. We do not send your name, phone number or the details of your message to Google Analytics or Google Ads.