An all-keys-lost situation on a commercial truck is more complex than a passenger car, but the process is the same in principle — we generate the key data from the vehicle rather than the original key.
The specific method depends on the vehicle's security system:
OBD programming: Most modern light trucks allow key programming through the OBD-II diagnostic port. We connect our commercial vehicle programming tool, authenticate to the vehicle's immobiliser, and generate a new key code. The new key is then cut from that code.
Ignition read: On some older vehicles where OBD programming is not available or complete, we read the transponder data directly from the ignition barrel using specialist reading equipment.
VIN-based code: For some brands, the key code can be retrieved from the manufacturer's records using the vehicle's VIN. This requires the vehicle registration and proof of ownership.
In all cases, we delete the lost key from the immobiliser so it cannot be used to start the vehicle. This is an important step that is sometimes overlooked — it is not enough to have a new working key if the lost key can still start the truck.
For fleet operators, we recommend logging the key code with us when a spare is made, so that future replacements are faster and less expensive.