Frequently asked questions
Straight answers to the questions we hear most.
If your question is not here, call us — we would rather explain it properly than have you guess or worry.
How fast can you get to me in Hamilton?
Most Hamilton callouts are reached in 20 to 40 minutes. Cambridge, Te Awamutu and Ngaruawahia are typically under an hour depending on traffic and time of day. You will get a real ETA when you call — not a vague estimate.
Can you make a car key if I have lost every key?
Yes. All-keys-lost jobs are our speciality. We generate a new key from your vehicle identification number or by reading the immobiliser directly, cut the blade on site and program it to your car — usually inside an hour.
Do you charge extra at night or on weekends?
We work 8am to 6pm, seven days, and the price is the same on a Sunday as it is on a Tuesday. There is no weekend or evening surcharge, because we are not quoting you for hours we do not work.
Will programming a new key damage my car?
No. We use manufacturer-level diagnostic equipment that communicates with your vehicle the same way a dealership tool does. No drilling, no cut wiring, no forced entry.
Can you delete keys that were lost or stolen?
On most modern makes we can erase old key codes from the immobiliser, so a lost or stolen key is permanently locked out of your vehicle.
Do you service trucks, vans and motorcycles?
Yes. We cover light and heavy commercial vehicles, tradie vans, courier vehicles, farm utes, motorcycles and scooters throughout the Waikato.
What payment methods do you accept?
Card payments on site (Visa, Mastercard), bank transfer, and invoicing for approved fleet and business accounts. Payment due on completion.
Is a spare key cheaper than an emergency replacement?
Considerably. A spare cut while you still have a working key is a quick, affordable job. An all-keys-lost emergency at 2am on a Sunday costs substantially more — avoid it with a spare key today.
Do you service the whole Waikato region?
We are based in Hamilton and cover Cambridge, Te Awamutu, Morrinsville, Ngaruawahia, Huntly, Tokoroa, Matamata, Raglan and surrounding areas. Rural callouts beyond these areas are available by arrangement.
Are you a registered locksmith?
Yes — owner-operated with over 12 years of professional experience. We carry full public liability insurance and use only professional-grade equipment.
How much does a car key replacement cost?
It depends on the key type, and then on the make, model and year. Plain metal keys start from $20. Keys with an immobiliser chip start from $120. Smart and proximity keys start from $265. If every key is lost, that job starts from $450 because the key has to be generated from the vehicle itself. Where yours lands inside those ranges depends on the car — we give you a fixed price before starting any work, and it does not change on your driveway.
Can you replace all keys if I have lost every single one?
Yes. All-keys-lost recovery is one of our most common jobs. We generate and program new keys directly from your vehicle without needing the old key. Old key codes are erased so lost keys can never start your car again.
Can you unlock my vehicle without causing damage?
Yes. We use professional non-destructive entry tools that open vehicle doors without scratching paintwork, damaging seals, or harming any part of the vehicle. No broken glass, no forced locks.
Can you repair ignitions instead of replacing them?
Often yes. Many ignitions can be repaired and re-keyed to your existing key, which costs significantly less than a full replacement. We assess each job on the spot and give you the most cost-effective solution.
Do you service European vehicles like BMW, Mercedes, and Audi?
Yes. We carry specialist software and key blanks for European brands including BMW, Mercedes-Benz, Audi, Volkswagen, Skoda, Volvo, Peugeot, Renault, and Fiat. European smart keys can be more complex but we handle them regularly.
Can you provide quotes for WINZ (Work and Income)?
Yes. We can provide a formal written quote for WINZ approval before starting work. Call us to discuss your situation and we will prepare the documentation you need.
Do you travel outside Hamilton to places like Te Awamutu or Morrinsville?
Yes. We regularly travel to Cambridge, Te Awamutu, Morrinsville, Ngaruawahia, Huntly, Tokoroa, Matamata, Raglan, and surrounding Waikato towns. An additional travel charge applies for areas beyond 30km from Hamilton.
Still have a question?
Call +64 21 0239 9777 and speak directly to the locksmith. We give free advice over the phone — no obligation. You can also browse our services or request a free quote.
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Mobile auto locksmith across Hamilton and the Waikato. One call gets the job done.
- No towing required
- Fixed price quoted upfront
- All major brands covered